Over the lockdown period, in order to comply with national medical care guidelines, we have only provided urgent or time-sensitive care.
This page is to let you know that we have now resumed our routine Retina Care and to bring you up to date with how we proceed during this special period.
COVID-19 has posed many new challenges, but we are confident that we have implemented systems that will enable us to see you in the Clinic without affecting your safety nor that of our staff helping you.
At the Clinic
On arrival you will be greeted by one of our staff at the ‘sanitising welcome station’ and asked standard questions regarding any symptoms you may have and recent contact with anyone with symptoms that you may know of.
We will provide sanitising hand gel, anti-bacterial spray, and paper towels to wipe down your belongings as well as a fresh facemask.
Your temperature will be taken by a non-contact digital forehead thermometer.
A number of the discussion elements of our protocols have been converted to online discussions in order to minimise the time you will spend in the Clinic. We will do everything we can to reduce physical paperwork and use online resources where we can.
We are limiting the number of patients in the clinic at any one time in order to allow for interpersonal distancing. Seating arrangements in our waiting room have been modified and we have additional waiting rooms to accommodate social distancing. Perspex shields have been installed at reception desks. Your time in the reception areas will be minimised, and certainly short if any waiting is needed, because we have set our scheduling to account for machine testing and clinical examination optimised patient flow. We have removed all magazines and other reading materials from the patient and staff areas. You will have access to hand-sanitiser throughout the clinic so that you can use this as you move from one area to another. To maximise safety, we will not be providing snacks, but fresh-ground machine on—demand coffee in disposable cups and small individually sanitised/wiped bottles of water will be available.
Our staff will all be wearing fresh scrubs/uniforms and masks. Clinical staff will also wear visors. Our staff will be screened daily for symptoms, temperature, and contacts. We are fortunate to have set up laboratory COVID-19 testing links at an early stage, well before shut-down for use when clinically appropriate. This has helped us with tracking and isolating the few members of staff who may have contracted or come in contact with household members that may have contracted COVID-19. Cleaning will occur more frequently throughout the clinic. As usual, exam rooms and equipment will be thoroughly cleaned after every patient exits. You will notice our staff perform many repeat instances of alcohol wipe-downs on our examination equipment and furniture during your appointment. We may use a special plastic breath shield on the slit lamp machine we use to look into your eyes. Once you are seated in the examination room, the initial discussion taken place, we may ask you to wait to speak again until after your eye exam is complete and then talk with you and answer all your questions at a safe distance from you. Additional precautions are also being taken in our operating theatre.
We kindly ask that you do not bring someone with you to our appointments. If you feel it very important that you bring someone, please call us to discuss this.
As lockdown and medical care restrictions are eased and the NHS faces a backlog of patients needing care previously stopped, as providers of private ophthalmic care, our role has never been more important. Every patient that is seen privately frees up a much-needed NHS appointment.
Please remember that it is essential to continue with your Retina Care if you have been previously told to do so.
Some conditions like Diabetes, amongst others, can continue to affect your eyes and future vision even in the absence of symptoms.
It is also essential that you seek an Urgent Appointment to see us if you experience, amongst others, a change in or new floaters, flashes of light, loss of visual field or loss or distortion of central vision.
For your safety and that of our staff, we control who comes into our clinic and we do not have unwell patients in our building at any time.
Of course, we continue to provide the following clinical services:
- Medical and Surgical Retina, Emergencies and Cataract Surgery and its Complications
- Cataract and Lens extraction surgery: Phacoemulsification surgery with best-quality IOL
- Complications of Cataract surgery
- Laser Capsulotomy (YAG LASER)
- Wet Age-related Macular Degeneration: Intravitreal Injections (anti-VEGF; Avastin®, Lucentis®, Eylea®), Gene Therapy and Photo-Biomodulation
- Diabetic Retinopathy and Maculopathy: Intravitreal Injections (anti-VEGF; Avastin®, Lucentis®, Eylea® or Steroid: Triamcinolone®, Triesence®, Ozurdex®), LASER (PASCAL® laser) or Vitrectomy
- Retinal Vein Occlusion: laser (PASCAL® LASER) and /or intravitreal injections
- Retinal Tears: LASER Retinopexy
- Retinal Detachment: Cryo-Buckle or Pars Plana Vitrectomy surgery
- Macular HolePars Plana Vitrectomy surgery without prolonged positioning
- Epiretinal Membranes (macular pucker): Pars Plana Vitrectomy surgery
- Vitreous Floaters: YAG Laser Vitreolysis and Pars Plana Vitrectomy surgery